At Krisang, we are committed to delivering high-quality digital courses and learning experiences to content creators. As part of our transparency and compliance, please review our cancellation and refund policy below.

1. Digital Product Policy

All courses offered on Krisang are digital products and are delivered instantly upon successful payment. Due to the nature of these products, we follow a strict no-cancellation, no-refund policy once the content has been accessed.

2. No Refunds After Access

Refunds will not be issued under the following circumstances:

• If the course content has been accessed or downloaded
• If the user is dissatisfied due to personal preferences or expectations
• If the user fails to complete the course within the access period

We encourage users to review course details, previews, and FAQs carefully before making a purchase.

3. Exceptions (if applicable)

In rare cases, we may consider a refund only if:

• You are charged twice for the same course
• There was a genuine technical error in the payment process that prevented access

To request a refund under such circumstances, please contact us within 3 days of the transaction, providing your order ID and details of the issue.

4. How to Contact Us

For refund-related inquiries or concerns, please email us at:

Email: [email protected]
Phone: +91-9923443850
Subject Line: Refund Request – [Order ID]

Our support team will review your request and respond within 2–3 business days.