Why every remote team should abolish calls & have a culture of written communication?

Welcome to my Notes To Self Series where I share my raw thoughts as they come to me in form of insights, epiphanies or ideas.

Why does written communication work better with remote teams?

Here are some techniques & psychological patterns at work,

Technique 1 : Request your team to create their own tasks instead of you giving them. Why?

Generation Effect : People tend to remember information generated from their own mind rather than simply read.

Technique 2 : If you haven’t yet. Ask your teams to start documenting processes. Why?

Well Traveled Road Effect : People tend to perceive the time taken to go through a journey as shorter if they are familiar with it.

Technique 3 : Ask your team about what they are going to achieve instead of telling them. Why?

Self Consistency Bias : People want to stay consistent with their opinions, attitudes and beliefs.

Technique 4 : Just get everyone to write. As simple as that. Why?

Cue Dependent Forgetting : People tend to forget important information without a memory cue. Writing creates a cue for you to go back and take a look if you have forgotten anything.

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